Computer acting up? We'll fix it — fast, simple, no surprises.

Your local computer repair service in Kennewick, Richland, and Pasco. We tell you exactly what's wrong, what it costs, and we fix it — no jargon, no upsells.

Pickup & drop-off available — we come to you.

Serving Kennewick, Richland & Pasco

We come to you.

Don't want to unplug everything? We'll pick up your computer anywhere in the Tri-Cities area, fix it, and bring it back ready to go. Pickup & drop-off is always free.

What we fix

From slow machines to dead hard drives, we diagnose the real issue and fix it right the first time.

• Slow or freezing computer

  We find the bottleneck and get your PC running fast again — no guesswork.

• Won't turn on / startup issues

  Stuck on the logo screen or getting a blue screen? We'll get you booted up safely.

• Virus or malware problems

  Full removal of viruses, spyware, and bloatware with a clean bill of health after.

• Data recovery

  Accidentally deleted files or a failing drive? We'll do everything possible to recover your data.

• Hardware issues

  Honest assessment of failing parts with clear, straightforward options — no pressure.

• Kennewick, Richland & Pasco pickup

  We pick up your computer, fix it, and bring it back ready to go. Free with any repair.

Straightforward Pricing

No surprise fees. No upselling. Just honest work for an honest price.

• Diagnostic & Tune-up — $85

  Find the problem and optimize

  • Full system diagnostic to identify the exact issue
  • Virus and malware scan
  • Startup optimization
  • Internal cleaning to improve performance and cooling

  Diagnostic fee goes toward any major repair costs if you choose to proceed.

• Major Repair — $150 + parts

  OS reinstalls, hardware swaps

  • Hard drive / SSD replacement
  • Windows / OS fresh installation
  • Data backup & transfer
  • Motherboard / CPU swaps

  We never buy parts without your explicit approval first.

Tri-Cities pickup & drop-off — FREE

Common questions

What areas do you serve?

We serve the entire Tri-Cities area — Kennewick, Richland, and Pasco — including surrounding communities. Not sure if you're in range? Just reach out and we'll figure it out.

How much does computer repair cost?

Diagnostics start at $85, which covers a full system check to identify the exact problem. Major repairs (hardware swaps, OS reinstalls) start at $150 plus any parts. We tell you the full cost upfront — no surprises.

Does the $85 diagnostic fee apply toward the repair?

Yes. If you choose to move forward with a repair after the diagnostic, the $85 is applied toward the total cost.

Do you come to my house to pick up the computer?

Absolutely. We offer free pickup and drop-off throughout Kennewick, Richland, Pasco, and the surrounding Tri-Cities area. You don't have to unplug anything or haul it anywhere — we handle it.

How long does a repair take?

Most repairs are turned around within 1–3 days. We'll give you a realistic estimate before we start and keep you updated along the way.

Is my data safe?

Yes. We treat your files and personal information with complete respect. We never access data beyond what's needed to diagnose and fix the issue. If a repair could affect your files, we'll tell you first and discuss backup options.

Do you fix Macs and laptops, or just desktops?

We work on Windows PCs and laptops. Mac repairs depend on the issue — reach out and describe what's going on and we'll let you know if we can help.

What if my computer can't be fixed?

We'll tell you honestly. If a repair isn't worth the cost or isn't possible, we'll say so and help you understand your options — including data recovery before any decisions are made.